Terms of Service
Draft. These terms are not final and will be confirmed before the store opens. Items marked TBD are still open.
These terms are a draft structure and will be completed before the store opens.
Who we are
Perla Smile is operated by [TBD — legal entity name]. [TBD — owner to confirm: registered address and state]
Cosmetic products, not dental treatment
Our appliances are removable and cosmetic or protective. They do not diagnose, treat or prevent any condition and do not replace care from a licensed dentist.
[TBD — owner to confirm: final medical disclaimer wording]
Eligibility
You must be at least 18 to order. [TBD — owner to confirm: other eligibility conditions]
Orders, pricing and payment
[TBD — owner to confirm: order acceptance, pricing errors, taxes, pay-over-time terms]
Custom manufacturing
[TBD — owner to confirm: custom-made nature, partner lab, country-of-origin disclosure]
Refunds, warranty and shipping
See the refund policy, the warranty & fit support page and the shipping policy.
Limitation of liability
[TBD — owner to confirm: liability limits — lawyer to draft]
Disputes and governing law
[TBD — owner to confirm: governing state, arbitration or courts]
SMS terms
Program: Perla Smile text messages. If you opt in, Perla Smile sends text messages about order updates, impression kit help, consultation replies and occasional offers. Opting in is optional and is not a condition of purchase.
Message frequency varies. Msg & data rates may apply.
Reply STOP to any message to opt out; you will get one confirmation and no further messages. Reply HELP for help, or contact us at hello@perlasmile.com or (888) 818-2134.
Our text-messaging number: (888) 818-2134. Carriers are not liable for delayed or undelivered messages.
We handle your mobile number as described in the Text messaging (SMS) section of our Privacy Policy.
Changes and contact
Questions: hello@perlasmile.com. [TBD — owner to confirm: effective date]